Shipping & Returns

FULFILLMENT POLICY

SHIPPING
Free shipping on all orders over $200.

SHIPPING TIMES

Orders are processed Monday–Friday, excluding federal holidays. Check your shipping email for your tracking information.

Our current processing time for all orders is 2–8 business days (1-3 days with expedited shipping). Orders will ship after they have been processed.  Please allow proper processing time on your package in addition to transit time.  One or more of your products may ship in separate packages.  

United States orders are shipped through USPS or UPS and take 1-4 business days after receipt of the shipping confirmation.

International orders are shipped through USPS or UPS and take 3-14 business days after receipt of the shipping confirmation.

Buyers are responsible for local duties, taxes and advancement fees at delivery in countries where applicable.

If you have any questions about an order, please contact us at orders@freefaceskincare.com.

TRACKING
Tracking information for orders will be provided via email once the product is shipped.

RETURNS
Due to the nature of our products, we are unable to return products. All sales are final.

EXCHANGES
We are happy to exchange any product that arrives defective with prompt notice. Please email orders@freefaceskincare.com in the event you need an exchange.